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Earthchild is a marketing initiative of PEACE 2000, an international charity. Sponsored by many leading companies, Earthchild works with a world wide network of Independent Partners offering a range of products and services.

Business Products:
PeaceTrust Seal
OfficePortal Intranet
HelpDesk for Websites
Business Web Domains
Telelot Licensing
Affinity Marketing
Business Ambassador
 
Consumer Products:
Ambassador Club
Birthday Lottery
Personal Web Domains
Peacegram
Peacecall Long Distance


Contacts & Sponsors
 

 
   
  Netkall Online Customer Interaction and Helpdesk

To remain competitive in today's Internet markets, your business needs the support of a comprehensive customer service offering.

Netkall delivers a cost effective, hosted solution that helps boost
customer acquisition and retention on e-business sites.

Netkall provides your agents with the power to enhance your online customer service, increase Web sales revenue and build customer loyalty - all in real time.with live text-based chat, the ability to push any Web based content to customer desktops, Web agents can immediately start a dialog with any online prospect requesting information or assistance.


A Human Element in the Online Experience

NETKALL is an innovative web solution to help businesses improve customer support and communication.  This year, Gartner estimates that 25% of all customer interactions will take place via Web-based communications (including email, live chat, web callback, etc.). By 2003, Forrester estimates this number at 56%. 

At a time in which customer loyalty continues to elude online merchants, companies are finding that "superior online customer service has emerged as a key and - in many cases - the only means for businesses to differentiate themselves from the competition." In fact, Bizrate reports that consumers cited "quality of customer support [as] the single most important factor driving repeat online sales, outstripping factors such as on-time delivery, ease of ordering, selection, and even price by healthy margins."
 

Many consumers persist in their desire for a human element in the online experience. Yankelovich finds that 63 percent of people online say they won't buy anything until there is more human interaction involved." And a study by NFO Interactive found that nearly 35 percent of Internet shoppers said they would purchase a greater volume of products online if they could speak with a CSR at the time of their purchasing decision."  Online chat is a more efficient than telephone: 1-800-Flowers reports that chat agents can handle four concurrent customers within about six minutes. Telephone inquiries average three minutes per call, thus half as efficient.

NetKall helps maximize your web site revenues:

  • When a visitor to your web site needs help, they click your HelpDesk button - customizable to your own design.
  • No plug-ins or downloads needed by your customers. Chat window opens automatically and an audio/visual alert is sent to a designated computer in your sales or support department.
  • Operators can see all visitors profile in real-time, where they come from, pages visited, time they spend on your website.
  • Many advanced features including push-page, several simultaneous chats, call transfer and management reports.
  • Sell More! Take the order instantly by chatting with your customers. Up-sell, cross-sell, offer special deals.
  • Decrease Costs. One operator can easily assist up to 5 customers simultaneously, much more productive than phone conversations and gives the customer a greatly improved customer service.
  • Less than 5 minute setup, easy to use, low cost monthly subscription.

We will show you just how effective - Get a FREE TESTDRIVE!

 

 

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Opportunity:

HOME BASED BUSINESS
Want to make some extra income, or to start a new career? As an Earthchild.Net Partner you can build a residual income from home.
Apply Now
View Presentation

BUSINESS LICENSE
Our products can be co-branded and intergrated into existing catalogue by suitable resellers looking to offer additional products to their clients.
Business Application
Business Presentation

AFFILIATE PROGRAM

If you simply want to feature a link to some of our web portals on your own website, we offer a free affiliate programme.

Affiliate Application
 


MEETING
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Partner Site
 


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